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0702 - Manuals

When you live on the island of Anguilla, you must be more self-reliant than in the effete big cities of the world. It is not easy here – it is almost impossible – to get someone to come and fix one of your modern (or for that matter, antique) devices so necessary to complex living. So, when your hardware or software is treating you badly, you must resort to the manual distributed to you some months or years ago. This is no fun at all, for several reasons. First, the manufacturer is not making any money from your troubles with old stuff, and has little incentive to assist you in your pain. Second, the usual tech-writer cannot write simple, comprehensible instructions to be understood by the usual reader. And third, the usual manual uses undefined terms constantly. If a fellow had to communicate with a girl the way a tech-writer does, they would never even get to the first date, much less reproduce.

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